Recruitment processes are complex and demanding, with numerous challenges faced by recruiters at every step. Among these challenges, one pain point stands out: delay in collecting interview feedback from an interviewer. This crucial step in the hiring process is often time-consuming, inefficient, and prone to delays, impacting the overall recruitment timeline, quality of candidate assessments and good candidates losing to a slow hiring process.
In this article, we will jump directly to how this problem can be solved and then we’ll talk about the importance of interviewer feedback and why collecting feedback from interviewers is a major pain point.
4 ways to Efficiently Collect Interview Feedback
Make a successful interview plan
One common issue that interviewers face is the lack of clarity regarding what aspects to evaluate during interviews. This can result in unstructured interviews and make it difficult for interviewers to provide detailed feedback afterward. To address this, it is important to establish clear guidelines and expectations for interviewers. This includes defining the key skills, competencies, and behaviours they should assess during evaluating candidates. By providing interviewers with a structured interview process, they can focus on specific areas, leading to more targeted and insightful feedback.
Enable Real-Time Feedback Filling:
Often, interviewers have a tight schedule and are required to attend meetings immediately after conducting interviews. This time constraint leaves them with little to no time to write interview feedback, leading to delays and potential loss of critical interview details. To overcome this challenge, organisations can leverage technology to enable real time feedback filling. By providing interviewers with tools or applications that allow them to input feedback during the interview itself, they can capture their observations and assessments while they are fresh in their minds. This approach not only ensures the timely completion of feedback but also improves the accuracy and completeness of the interview feedback.
AI Assistance for Subjective Feedback:
Interviewers often find themselves spending significant amounts of time writing interview notes and filling lengthy subjective assessment forms. This can be a drain on their productivity and may result in inconsistent or incomplete interview feedback. To optimise this process, organisations can invest in AI-powered tools that assist interviewers in generating interview notes and writing detailed feedback. These tools, such as BarRaiser, leverage natural language processing and machine learning algorithms to analyse interview data and develop comprehensive feedback assessment forms. By automating the interview note-taking and feedback writing process, interviewers can significantly reduce the time spent on these feedback loops, enabling them to focus on core responsibilities and ultimately enhance the quality of interview feedback provided.
Automated reminders for filling interview feedback play a crucial role in streamlining the collection of hiring team feedback. By leveraging technology solutions such as applicant tracking systems (ATS) or interviewing platforms like BarRaiser, recruiters can automate reminders to interviewers, ensuring timely submission of feedback. These automated reminders eliminate the need for manual follow-ups, increasing recruitment efficiency. Moreover, consistent reminders help maintain the momentum of the recruitment process, preventing unnecessary delays and allowing recruiters to make prompt and evidence-based hiring decisions. With automated reminders in place, recruiters can ensure that interviewers are regularly prompted to provide their feedback, leading to a more efficient and timely evaluation of candidates. A lot of ATS have this feature of reminding interviewers to fill in interview feedback form
The Importance of Interviewer Feedback
Before delving into the pain points, it’s essential to understand the importance of giving feedback after interviews. Here are a few reasons:
- Candidate Evaluation: The interviewer feedback form provides valuable insights into a candidate’s performance, skills, and cultural fit, aiding recruiters in making informed hiring decisions.
- Collaboration: Feedback from multiple interviewers facilitates collaboration among the hiring team, ensuring a well-rounded assessment and reducing individual biases.
- Candidate Experience: Timely feedback conveys professionalism, respects candidates’ time, and contributes to a positive candidate experience, enhancing your employer brand.
Challenges in Collecting Feedback from Interviewers
Let’s explore the challenges that recruiters often face when collecting interview feedback from interviewers:
- Lack of Timeliness: Receiving prompt feedback from interviewers is a persistent challenge. Interviewers have their own responsibilities, making it difficult to prioritize timely feedback submissions, resulting in prolonged hiring cycles.
- Inconsistency: Interviewer feedback may vary in quality, consistency, and relevance due to subjective assessments, differing interview techniques, or unclear evaluation criteria. This inconsistency hampers fair and accurate candidate evaluations.
- Manual Processes: Traditional interview feedback collection methods involving manual documentation, spreadsheets, or email exchanges are not only time-consuming but also prone to errors, data loss, and miscommunication.
The Impact of delayed interview feedback on Recruitment
The pain points discussed above can have a detrimental impact on the recruitment process:
- Delayed Decision-Making: Without timely feedback, recruiters struggle to make informed hiring decisions promptly, leading to extended recruitment cycles and the potential loss of good candidates.
- Inaccurate Candidate Assessment: Inconsistent or inadequate interview feedback can result in inaccurate candidate assessments, hindering recruiters from identifying the best candidates for the job.
Collecting interview feedback from interviewers remains a significant challenges for recruiters, impacting recruitment timelines and candidate experience. However, by addressing the challenges through standardised interview assessment criteria, leveraging technology solutions and AI tools, recruiters can overcome these pain points and streamline the feedback collection process. Adopting these strategies will not only learn how to increase recruitment efficiency but also contribute to a positive candidate experience and successful hiring outcomes.