Phone interviews are typically the first step in landing a job. Recruiters use them to see if candidates match the job requirements before proceeding. These interviews let candidates show they’re a good fit for the role. Candidates can leave a strong impression by preparing well and knowing which phone interview questions to expect. In this article, we’ll explain how to prepare for a phone interview question and provide a list of common questions so you’ll be fully prepared for anything that comes your way.
Also Read: 25 Company Culture Examples: Pathway To Becoming An Exceptional Brand
How To Prepare For A Phone Interview?
Here are the essential steps you can take to prepare for a phone interview question effectively:
Think About Your Experiences
During a phone interview, you’ll talk about your background, achievements, and how you fit the job. To do this well, consider examples from your career matching the job’s needs. Have a story for each experience on your resume. Try the STAR (Situation, Task, Action, Result) method to clarify your answers.
Use Numbers to Explain Achievements
When you talk about what you’ve done, use numbers to show how much you’ve accomplished. Instead of saying you boosted sales, say by how much and what the starting and ending sales numbers were. This helps the interviewer understand better.
Also Read: What Is Company Culture? Types, And Building A Successful Work Culture
Learn About the Company and What You Can Offer
Companies like it when you’re interested in them. Before your interview, find out about the company’s goals and think about how you can help them. You don’t need to know everything, but knowing what the company does and its history is good. Also, check what the company is saying on social media. This can help you understand their culture and where you might fit in.
Practice Talking About Yourself
The more you practice, the better you’ll do. Write down your answers and say them out loud. You can do this in front of a mirror or with friends and family. Practising helps you feel more confident during the interview.
Also Read: 19 Socially Responsible Companies You Must Work In 2024
How To Answer The Top Phone Interview Questions?
Now, let’s break down some of the most common phone interview questions and explore how to respond to them effectively:
Tell me about yourself.
Start by giving an overview of your current role and main responsibilities. Use this phone interview question as a starting point to talk about significant accomplishments. For instance, if you’re an academic advisor, discuss how you contribute to curriculum development and its positive effect on student success rates. Highlight any awards or acknowledgements you’ve received that showcase your skills. Then, briefly touch on your past positions, emphasizing how each one has helped you grow and prepare for the job you’re applying for. Finally, mention your educational background, especially if it’s relevant to the position, to demonstrate how your formal education complements your hands-on experience.
Why are you applying for this position?
Go beyond generic responses and identify specific aspects of the job that align with your skills and ambitions. Discuss how this role offers the perfect blend of challenges and opportunities that align with your career trajectory. For instance, emphasise this alignment if the job involves international exposure and you have relevant experience or a desire to work globally. Mention how the role aligns with your long-term career goals and why it excites you more than others.
Also Read: WHAT! 4 Days Work Weeks? 23 Companies You Must Apply For Job Now
Tell me what you know about the role.
Show that you’ve done your homework by summarizing the role’s key responsibilities and linking them to your previous experiences. For example, if the role requires skills in budget management, detail your experience with managing budgets and how you improved financial efficiency at your past jobs. Demonstrate a proactive attitude by discussing how you anticipate contributing to the role based on your learning.
Why do you want to work here?
Combine knowledge of the company with your personal motivations and professional goals. For example, if the company is known for innovation, discuss how your background in fostering innovation in past roles makes you a great fit. Highlight specific aspects of the company culture that attract you and align those with examples from your career where similar values have driven you to succeed.
Also Read: Company Core Value Examples to Guide Your Organization
Why are you looking for jobs?
For this phone interview question, focus on the positive aspects of seeking a new opportunity. If you’re currently employed, discuss seeking new challenges that align more closely with your career aspirations. If you’re unemployed, focus on how you use this time to enhance your skills. Always spin the situation to show your proactive nature and dedication to personal and professional growth.
What are you passionate about?
Connect your passions directly to the job role. For instance, if you are passionate about effective communication and are applying for a communications role, discuss how you have used your passion to overcome challenges or contribute to your previous positions. This phone interview question allows you to show your personal side, linking it to your professional capabilities and how it drives your success in the workplace.
Also Read: Decoding FAANG: Unraveling the Secrets of Tech Giants’ Hiring Tactics
What are your salary expectations?
Approach this with a blend of realism and optimism. Research typical salary ranges for the role and reference this data to support your expectations. Discuss how your experience, skills, and the value you bring justify your desired salary range. Emphasize your flexibility and openness to negotiation, reinforcing your interest in the role itself over the compensation package alone.
Test or scenario question.
When responding to a scenario question, detail your thought process and the logical steps you would take to solve the problem presented. If possible, compare the scenario to a similar real-life situation you have encountered, discussing the outcomes of your actions. This demonstrates problem-solving skills and the ability to apply lessons learned from past experiences to new challenges.
Also Read: Reasons Why Employee Development Is Key
Are you interviewing with other companies?
This question is about your job search status and potential competing offers. Employers want to gauge your level of interest and commitment. It’s important to be truthful but tactful. You can mention that you’re exploring various opportunities to find the best fit for your career goals. However, avoid sharing too many details or sounding overly casual, as it may give the impression of indecision or lack of commitment.
When can you start?
Employers ask this to understand your availability for the role. Your response should reflect careful consideration of your current situation. If you’re currently employed, assure them of your professionalism by providing the standard notice period required to leave your current job smoothly. If you’re not employed, express your eagerness to start promptly, demonstrating your enthusiasm for the role while acknowledging any practical constraints.
Also Read: What Is Parental Leave?
Tell me more about…
This phone interview question allows you to expand on specific experiences or achievements listed on your resume. It’s an opportunity to provide more context and detail about your skills and accomplishments. Before the interview, review your resume and identify key experiences or projects that demonstrate your suitability for the role. Keep your responses concise and relevant during the interview, focusing on how your past experiences have prepared you for the position.
What type of management style do you prefer?
Employers want to understand how well you’ll fit within their team dynamics and organizational culture. Your response should convey adaptability while also expressing your preferences. Aim for a balanced approach, highlighting your ability to work effectively under different management styles. You might mention that you appreciate a collaborative and supportive environment while valuing autonomy and accountability.
Also Read: The Ultimate Guide to Becoming a Better Interviewer
Do you have any questions?
This is your chance to show interest in the role and company by asking insightful questions. Take the time to research the company beforehand, focusing on its values and recent achievements. Ask questions demonstrating your genuine curiosity about the role, the team, and the company’s future direction. Avoid asking questions that can be easily answered through basic research, and instead, focus on inquiries that show your eagerness to learn more about the company and how you can contribute to its success.
Conclusion
To sum up, preparation is key when it comes to phone interview questions. You can confidently tackle common queries by following the steps in this guide. Remember to reflect on your experiences, provide evidence for your achievements, research the company, practice your responses, and anticipate potential questions. By mastering these fundamentals, you’ll be well-equipped to excel in your phone interview and move closer to securing your desired position.